Why Consider Carroll…
About Us
Beginning in 1952, Carroll Printing Company (CPC) has become known for quality, creativity and relationships. Still a locally-owned business today, CPC is thriving, growing and looking for new team members to join our team! A high-volume printing production company, the company culture is best described as goal-oriented, collaborative, encouraging, determined, creative and supportive.
At Carroll Printing Company, #WePrintAllTheThings. Yes, we print: t-shirts, hats, blankets, mugs, pens, yard signs, banners, posters, flyers, brochures, stickers, books, business cards, window clings, and more items than we can list. Our in-house graphic designers are some of the best in the business and make dreams come true. We do all we can to make customers happy and to produce quickly, efficiently and as error-free as possible.
Making Things Happen
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Graphic Design
It all begins with an idea. CPC employs in-house graphic designers to make all of our clients’ dreams come true and to speak-the-language of our printing technology.
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Production
Once the idea is launched from the graphic design department, production specialists at CPC begin either screen printing, embroidering, printing, pressing or sublimating the product. Team members regularly collaborate on creative ideas and production tasks to ensure the utmost satisfaction when a client receives their order.
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Order Management
Beginning with Order Management Representatives that assist customers in their selection and inputting orders, order management is a key component of the process. The Team Lead assists by purchasing necessary products and processing shipments. At Carroll Printing Company, scheduling happens thanks to the Production Manager, who ensures quality and efficiency of the process.
Open Positions
Screen Print Operator
Full Time
Posted 05/16/24
Position Summary:
This person acts as the main operator of both automatic and manual screen printing presses. Choosing the correct size and mesh count of screens, the screen print operator is a specialist able to achieve quality screen printed products in an efficient manner. The screen print operator is responsible for cleaning and burning screens, squeegees and equipment, applying emulsion, ensuring each print is exacting to the design provided by the graphic design department, maintaining a clean and organized work area, and effectively communicating with others to identify priority orders and problem solve.
This full time position does qualify for benefits, such as 12 paid days off per year, available health, dental, and vision insurance plans, as well as paid major holidays.
Responsibilities:
Coordinate with Production Manager, Designers and Team Lead for scheduling, material availability, problem solving and creative possibilities
Choosing the correct size and mesh count of screens for each job
Cleaning screens, squeegees and screen printing equipment, as well as maintaining a clean and organized work space
Maintain efficient practices to complete jobs on time and with quality
Re-package shirts after printing in a professional presentation and in size order
Plan ahead of time to communicate ink and supply needs with management in time to
Back-up and support team members during heavy volume times, production-only days and absences
Encourage and support other team members, be willing to mentor new employees and be willing to work well in a team environment
Continuously learn production knowledge and production opportunities
Requirements:
High school diploma or GED required
Minimum of one year of experience in screen printing
Strong communication and analytical skills
Ability to utilize computers and technology to see production schedule, designs, notes, and similar tasks, as well as to produce screen printed products on an automatic screen printing press with a touch screen
Ability to prioritize tasks in a high volume and dynamic environment with attention to quality, accuracy and detail
Excellence in work ethic with a positive attitude
Problem solving skills
Efficiency and ability to work quickly
Ability to communicate clearly and collaborate with others
Continuous learning mindset
Required of all of our employees, put simply: honesty, integrity, be here when you should be here, do what you should do (and do it well).
Order Management Representative
Full Time
Posted 07/22/2022
Position Summary:
This person acts as the clients’ primary point of contact at Carroll Printing Company. Greeting customers both on the phone and in the lobby, the order management representative is a product specialist able to help customers select the best products for their purposes. The order management representative is responsible for inputting a high volume of orders into our software, providing updates to clients as necessary and managing the email inbox.
This full time position does qualify for benefits, such as 12 paid days off per year, available health, dental, and vision insurance plans, as well as paid major holidays.
Responsibilities:
Coordinate with Production Manager, Designers and Team Lead for scheduling, material availability and creative possibilities
Develop and maintain positive relationships with clients, community and team members
Coordinate answers and respond to internal and external inquiries
Manage the communication process from initial client communication to pick-up and invoicing, including order entry
Confirm accuracy of information of pricing, products, order entry and customer expectations
Ensure timely resolution of customer concerns or order issues
Back-up and support team members during heavy volume times, production-only days and absences
Encourage and support other team members, be willing to mentor new employees and be willing to work well in a team environment
Continuously learn product knowledge and company capabilities
Requirements:
High school diploma required
Minimum of one year of experience in order management, customer service or related
Strong computer, communication and analytical skills
Familiarity and ability to utilize both Windows and Mac/iOS platforms
Ability to prioritize tasks in a high volume and dynamic environment with attention to quality, accuracy and detail
Excellence in customer service with a positive attitude
Problem solving skills
Efficiency and ability to work quickly
Ability to communicate clearly and collaborate with others
Continuous learning mindset
Required of all of our employees, put simply: honesty, integrity, be here when you should be here, do what you should do (and do it well).